Email support
Email us at [email protected]. We aim to reply within 3 business days.
What to include
- A short description of the issue and what you expected to happen.
- The time of the failed request and your browser or device type.
- For billing questions, the email used at checkout and the Creem order or transaction ID.
- Never send passwords, API keys, full card numbers, or other sensitive credentials.
Billing and refunds
For refund eligibility and processing times, read our Refund Policy. CleanPic credit packs are one-time purchases and do not renew automatically.
Image and copyright concerns
Only upload images you own or are authorized to edit. To report suspected infringement or misuse, email us with the relevant URLs, ownership information, and supporting details.